The ability for my employees to add their own information into our system, allowing us to keep accurate records so we can track production/inventory more efficiently. Can't think of anything I dislike about this program at all. In fact, I've been using it as long as they have had it out there! We haven't found any problems with this product other than perhaps needing some minor improvements (such as adding new features). Our plant has used similar programs before, but always ran into issues where the previous user would not be able to see what was done in another department or by someone else due to privacy settings being different from one person's computer to another. This makes everything run more smoothly.