The rice cooker arrived with one of the 4 brackets missing. I ordered a rice cooker as a gift for a relative who opened the package while I was with her. I was embarrassed to learn that the gift she received was defective. Since the stove comes to every second buyer who leaves a review, it turns out that the seller recycles these defective products and does not send out new pans. I couldn't expect my relative to have a problem with returning a record for exchange. It was a lot of money and a disappointment for both of us. Shame on the seller.
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