I was not thrilled that my Smart Wand 1 has died twice since I got it 2 years ago. It was completely replaced under warranty and a year later it's free. I couldn't replace it at half price as it was discontinued. When it came out I ordered it. At first I was confused. Instead of the usual cable, you get a 12-inch cable that plugs into USB A. They don't give you a wall jack, although the manual says you only use it with the jack that comes with it. Customer service advised me to use a 5 amp outlet, otherwise I might risk damaging it, but told me to plug it into my computer. Well, it's 2021 now and the new MacBook has two USB-C ports. So I had to buy one to charge this thing. Where's the best place in the house to charge a sex toy right next to an outlet? I'm picking a gender hoping my dog doesn't think it's HIS bone? Or should I connect it to my Nespresso machine? I'm sure I'll never forget to turn it off in time for someone to ask what it is. Can't use it while charging if you don't have it. The socket in your bed is only a few centimeters away from where you need it. Lelo sells "luxury" sex toys but can't spend 7 cents more to send a charger that's functional and convenient to use. However, they did not reduce the price. My other didn't have to be replaced twice due to problems I didn't cause. When they discontinued it it was because they needed to improve it. They knew it sucked. Smart Wand 2 is not a new iPhone. It's the same device as far as I can tell, but I like the aqua color. That is new. They had to replace the defective device at their own expense. I have 5 Lelos. Various. I don't think I will buy another one. I can't justify the cost of something that doesn't last long and I never use it because it can't stay on or be anywhere I remember to charge it. This isn't new anymore. Too much competition to believe people are willing to pay more for less.
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