Review on Call Center Reporting Software by Brian Campbell

I love that we have access 24/7 from anywhere! It's easy for users who aren't tech savy also like me or more experienced colleagues alike as well. You learn how to use CCRS quickly because there really isn't much you need training about (unless your new). We've been using this system since 2013 but nothing has changed except now its 2018 so not sure if anything will be updated by then? No major issues though just minor updates would help keep things fresh & up date which could maybe fix some bugs here nthere etc. Just an update might do wonders for all those "weird" problems people seem to come across when they first open their program lol ;).