The ease of use from their customer support team and all their features. Their ability to easily manage multiple accounts for my clients' websites/webshops. I haven't found anything that I dislike about their service yet. We are hosting many WordPress websites which are running very well with them. Easy setup/access control/management, easy dashboard. I like how easy it is to use and set up my website. It's very user friendly and there are many tutorials available on their site. The customer support is also great! There is nothing I dislike about this product. I highly recommend using this service for hosting your website. I am able to easily manage my website from anywhere with an internet connection. This makes it easier to update my website when needed.