The ability to create customised reports, which are easily accessible via desktop or mobile devices is fantastic! I like that it's easy to use with multiple users from different locations around Australia as well across other parts of the world too!! It can be great if you have some people who don't always work in an office environment but do want access when they're home/traveling etc. Also being able to share documents straight through email without having to save them first into my computer would make this even more useful!! Easy setup process so we were up-and running fairly quickly - no problems here at all!