Easy to use, very intuitive design. The ability to run searches of all historical records available makes it easy to find what we're looking for! I wish they could separate out each part of an itemized bill into its own table so that we can easily see which parts are getting billed over $50.00 or more per month. This would allow us to drill down further on those charges without having to jump through hoops just to do so. It's been great at finding areas where there might be room for improvement or cost savings.