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Switzerland, Bern
1 Level
734 Review
57 Karma

Review on Bounabay by Cody Bowie

Revainrating 2 out of 5

Watch out for Bounabay's poor quality goods and services.

I recently made some purchases from Bounabay's online shop, and I must admit that I was very dissatisfied with both the product quality and the caliber of the customer service. The health and domestic products I bought were of poor quality and broke after only a few uses. I tried to get in touch with customer support, but I only got unhelpful and dismissive responses. In addition, the sewing and quilting supplies I purchased did not match the website's description. The supplies were weak and unfit for the tasks I had in mind. I attempted to return the items, but was met with stringent return guidelines and unexpected costs, which made the process needlessly difficult and upsetting. I had a very bad overall experience with Bounabay, and I would not suggest this company to anyone. The hassle and disappointment are not worth their subpar goods and poor customer care. Shop elsewhere to save yourself the hassle.

Pros
  • Large variety of merchandise available.
Cons
  • few actual store sites.