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1 Level
774 Review
66 Karma

Review on IPR by Ted Slaughter

Revainrating 5 out of 5

Great customer experience across whole org & unmatched value

We have used IPG Enterprise for all our network needs, including cloud services such as Office 365 and Skype communications with clients around the world! The support is top-notch throughout their entire organization from sales right through engineering and product management - they never fail you or let you down at any level of service provided by their team. Their products are very user friendly; however it's not always easy finding specific information in sometimes complicated fields so documentation can be improved upon. Having one vendor means that we only need 1 set up/support contract rather than having multiple vendors (which adds additional contracts). Also, there isn't much competition in this space which allows them to provide great pricing options. They also offer other networking devices outside of cabling but those aren't quite as robust when compared against Cisco hardware offerings like switches. Our primary concern was cost and ease of use versus competitors' price points to see if savings could compensate for lack of extra features on competing gear. For us the.

Pros
  • No issues ever reported while running equipment across numerous sites globally both large enterprises / SMB users alike.very high customer satisfaction ratings within most
Cons
  • There are nuances