I like that they are always up to date with their knowledge of networking, security etc. They provide great customer service as well! Very friendly staff who will work hard for you when it comes time to upgrade your services or implement new ones!! Nothing really at this point but all things considered everything has been very good so far from them (aside from some oddities). If there were any issues we ran into during our contract period with ACUNTA INC - not worth mentioning here other than perhaps one issue which was resolved quickly by support personnel upon notification within 24 hours after initial contact via email/phone call regarding said problem had occurred. As mentioned above though aside from resolving an outstanding invoice amount owed us by another vendor for equipment purchased through them we have yet to run across anything negative about working with these folks thusfar. We utilized them primarily because of their reputation amongst local companies such as ours where many times customers would refer vendors due simply.