I love how easy it was for me as an admin user (and not technical) to create my own templates with all of our various forms/pages! It's super helpful when we are adding pages that don't exist yet or changing things around within existing ones. There isn’t anything at this time that really bugs us about using FBOB but if there were any questions they would be answered quickly by their support team. We needed something more robust than just creating email signatures like other platforms offered. This helped solve many problems - from making sure everyone had consistent branding across emails sent internally vs externally, to being able to easily add links throughout multiple different documents without having to go back through each one individually.