The first time I took it out of the box and plugged it in it worked fine. A few days later I did the same and it didn't get hot. Tried different plugs, turned it off and on again, tried everything. I called the company and was told there was nothing they could do, I would have to get in touch with Revain. That was after Revane's return date. They made a crappy product, they should do something about it! I do not recommend!
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