I have worked at other large companies that were not as helpful to their employees when it came time to look into retirement plans or benefits. The office was very professional and took great interest in my issues/concerns regarding medical insurance coverage. It felt like they really wanted me to be happy about whatever decision we made together. There wasn't much I disliked while working there but if you are thinking of leaving because your current employer offers better options then do so! You will never regret doing this since you won't work anywhere else again without making sure you get what's best out of every job opportunity! They helped us figure out our best plan option from several different carriers and they explained everything thoroughly. Now after switching providers all seems well though nothing spectacular happened during my tenure there (at least none which would make them seem incompetent).