I like how easy it was to use our own invoices as well in creating quotes from clients or suppliers through their website itself! The customer service is great too - they are always willing to help if you have any queries throughout your day job working within this software. There aren't many cons at all but there isn’t much either when using bnovosoftware; everything works perfectly so far which has been really helpful given my busy work schedule!! It's definitely worth giving them another try once out of trial mode (it doesn't take long!). We're able to easily handle client billing & invoice creation without having an actual team member dedicated solely towards those tasks. This saves us time by not needing someone who can only be assigned one task per month / week etc. As we don't employ extra staff members currently then it makes sense. Our accounts department will also send reminders via email each fortnight about due payments/pay.