Either the rubber stopper connecting the poles is too big or the poles are too small and the company knows it. They include instructions to try a different rod if it doesn't fit. With rubber pegs the reverse applies, the rubber climbs up the pole. Only 2 out of 8 posts were in place so 6 posts were unsecured and fell down (see video/photo), metal posts do not secure tunnel, you need longer A-frame posts to work. The placement of the tunnel's straps is also an issue, making it impossible to secure the tunnel with the existing pegs. This product is not worth the money or hassle, try the Better Sporting Dogs kit instead: https://www.amazon.com/Better-Sporting-Dogs-Equipment-Sandbags/dp/B088RJKGGM/ref=mp_s_a_1_4?crid =9T0GZ9WTEOME&dchild= 1&keywords= dog+agility+parcours&qid=1634073934&sprefix=dog+agility&sr=8-4
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