The system was very easy to navigate in order for me as an administrative assistant (and former secretary) to be able to access my clients' files when I am away from their offices or traveling with them around town/state etc., it makes life so much easier! There is nothing about this program that has made us dislike using BTS at all -- quite the opposite actually! We've had no problems thus far while logging into our computer remotely through Wifi which allows you to log-in easily anywhere we are without having physical contact available via USB drive like some companies use nowadays.