I like that it's free for startups! It makes sense because they're working out their business model before spending money on advertising or marketing campaigns so as long as you have a good product/service people will come. Some outlets are better than others but overall this is an extremely helpful resource in terms of finding media contacts who can help promote our products. We've been very happy using PromoHour since we started last year and would recommend anyone looking into starting up to use them too. There isn't much to dislike about promo hour at all - great service, really easy to navigate through website etc. They do however need some work around emailing profiles which could be improved if there was more automation involved when sending emails (as opposed to having someone go back every time). The benefit has definitely outweighed any issues we had while trying to find.