I've been using this since March 2021 and it's worked great for several months, although it usually takes longer to cook compared to yet another Zojirushi -Boiler I've had before. Internal hard water gets into the system a lot and faster than most I've come across, but the main issue is that there is a plug that can be removed, but there is also a plug booster where the plug goes into the system entry. This thing came loose and the electronic connector came out too. I can put it back but I'm afraid to use it now because it's a boiler and I don't want electricity and hot water to mix. Very disappointed with it. I bought this one more expensive as it was made in Japan but only lasted a few months so not happy at all. I can't get it back either.
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