I really like how easy it was to use once you got used to its functions! It's super helpful when trying to figure out what your previous search terms were or where they lead since there isn't anything else of this kind available right now (at least not one as simple). Also love all the different filters/sorting options. Sometimes takes some getting used to but definitely worth using if you're searching through old searches from clients with multiple accounts etc - saves so much time going back later after finding something! Nothing at the moment :) Would be great to have an option to import CSV files into instead of having to re-write them everytime we want to do another report. We've been able to find things easily within our own database which has saved us loads of wasted hours previously. Really good tool considering everything included makes sense even though sometimes it can take a.