I like that it allows me an easy way of recording my clients conversations as well as being able to be in multiple locations at once! It is very simple but effective software which has helped with our business greatly by helping us keep track of all communication within one place.
Nothing really about this program if you are looking into using pamela then just go ahead because there isn't anything bad i've found so far other than maybe more options would have been nice? We're solving problems such having recordings available when needed without needing someone else present or not knowing who called whom etc.