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Namibia, Windhoek
1 Level
729 Review
24 Karma

Review on pocova by Daveon Jumps

Revainrating 3 out of 5

Pocova from the movie "Lost in Translation "

I apologize, but my time spent with Pocova did not live up to expectations. The website was difficult to browse and I found the translations to be... intriguing, to put it mildly. I found them perplexing and difficult to understand. I'm not sure if it was a language barrier or just a general lack of attention to detail, but the product descriptions were frequently hazy and left me scratching my head. I'm not sure whether it was a language barrier or simply a general lack of attention to detail. And don't even get me started on the shipping costs! I'll just stop talking now. The delivery of my shipment took significantly longer than anticipated, and when it finally arrived, the contents did not match the items that I had ordered. To be fair, customer service was helpful and did their utmost to remedy the situation; yet, the overall experience left me feeling dissatisfied and unsatisfied. In general, I believe that Pocova has potential; however, they need to put more work into making their website user-friendly and ensuring that translations provided to people who are not native speakers are accurate.

Pros
  • Superior assistance for customers
Cons
  • Translations that are not correct for non-native speakers