Product seen online. Order placed and the product was delivered within 48 hours. Nice box. There are no defects or externally visible damage. I opened the box slightly and carefully poured out the contents. I understand mistakes happen. This is a set of glass shelves. They may splinter, crack, or break during shipment. This is more for the shipper than the company itself. But if you look at the attached picture. What is missing? Yes. Glass shelves. I don't know how the item leaves the factory without the main components. But that's exactly what happened. Now I've spent a few minutes figuring out what to do. I could contact the manufacturer and ask if they would send me the shelves. It seemed like an extra effort. I could contact Revain and ask them to change the product. But that includes giving up my item and getting another surprise box. I ended up sending the box and mounting hardware back. The product looks good online. The metal parts seemed to be of decent quality. I think glass would be nice too. I wish you better luck than me.
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