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28 Karma

Review on Seagate FireCuda 530 4TB SSD: High-Speed 7300 MB/s Transfer, PCIe Gen4 ×4 NVMe 1.4, 3D TLC NAND, 5100 TBW, 1.8M MTBF, 3-Year Rescue Services by Bob Schultz

Revainrating 5 out of 5

The only faulty SSD I've had - RMA from Seagate is a nightmare - fix the faulty NEW drive

Every Seagate hard drive I've ever bought has failed. There have been about a dozen of these over the years and I've just stopped buying them. I've bought SSDs (SATA, M.2 NVMe, m.SATA and even IDE or DOM) and none of them have ever failed. I turned them off as they got older, but I've never had a drive fail. Between my home office and all the tech stuff I do, there are hundreds of drives (almost all Samsung, with some Crucial/Micron and Sandisk mixed in). Because SSDs are so reliable, these drives are backed by a 5-year warranty (and good reviews). I thought it would be a good buy. until it failed a few months later. Seagate: - complicated the RMA process - I had to pay for the RMA to be shipped even though Seagate sold me a defective premium hard drive (just outside of the Revain return window and AMEX window) - Seagate confirmed I received the disc and none new ones sent out - two weeks later - have no idea when I'll get a new disc - difficult to reference an RMA and get updates or contacts. In the past Western Digital or other companies would send a NEW disc, take your credit card number and ask you to send the disc back as they will send a replacement. As long as you receive an undamaged drive, you will not be charged. That's cool. Seagate is the complete opposite. Never again! I've read the fine print and it looks like Seagate will send REFURB to replace your broken NEW drive. I didn't buy a repair - I bought a new drive. Send me a replacement drive. Here's what I get. So after decades of working with friends and family's computers and advising them never to buy a Seagate, here's Montezuma's revenge: my "premium" 2TB NVMe of my favorite games just stood up and died. I had to go to Best Buy to test another drive in the slot and sure enough it worked. Seagate: Never again

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