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1342 Review
76 Karma

Review on Suggestion Ox by Cody Stroop

Revainrating 4 out of 5

Great platform where anyone has access regardless if its positive experiences only

I love that there are no surveys, it's just straight to their inbox! They keep your feedback private until you want them too (so far). It can be difficult to get through all of the messages in one day when they're so fast paced but as soon as support gets back with me about something or someone else responds quickly after we've communicated via email, things work out well for both parties involved. If you have any questions please reach out directly from within our system - Support@SuggestOx.com- rather than asking other users here because many times responses come very late into this process which really slows down my ability to help others find ways to improve how workflows run at large scale across multiple teams/departments. We use suggestions ox primarily during onboarding new team members and whenever necessary throughout the year for internal communication between different departments around the organization.

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Pros
  • A great way to keep teams and departments in the know on new features, enhancements, and opportunities to learn from other departments within the organization
Cons
  • How long it takes to get responses from the support team on suggestions raised via the Suggestion Ox system