I bought the console at the beginning of 2022. During all this time, I faced a lot of problems. The most terrible of the problems is the absolute disregard on the part of the official dealer - Sony Electronics JSC. The console breaks - if you please go away, because in the five millionth St. Petersburg there is no official Playstation service. If you don't like this situation - write to Sony representatives in Europe. This is what they say in the information center for Sony customers (JSC Sony Electronics). I mistakenly withdrew money twice on PSN. Okay, I'm asking for help. After the image of the activity, they simply add e-mail to the black list, and on the phone they are rude and dumped. Constant promises and no real action. For almost six years of using the console, there were a lot of problems. None of which has been resolved. Constant ignoring, failure to fulfill promises, rudeness. People just put the bolt on their job, no one cares about the user.
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