The interface is very user friendly, I like that it does not require any extra software to use because of its simplicity. It’s easy enough for an average person or someone who knows nothing about computers/networking but still has full control over their website content without having to rely upon other people's knowledge (i know this sounds obvious). Their support team are extremely knowledgeable in regards to computer issues so there isn't much you need help with unless they don't have your issue covered already which happens sometimes when dealing with large companies such as mirHosting. So far no major problems encountered however if i do encounter something then I would contact them straight away otherwise things can go wrong quite quickly! If you want peace of mind regarding safety & security of your websites by using secure web servers hosted at one location - consider Mir Hostings services. We.