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Lithuania, Vilnius
1 Level
704 Review
31 Karma

Review on Dopro by Giles Lacoste

Revainrating 3 out of 5

Betrayed by Dopro Online Store

Finding the ideal tools and gear as a musician is essential for producing the best tone. Unfortunately, I was disappointed and irritated by my encounter with the Dopro online store. I discovered that the goods I bought were of poor quality despite their wide range of offerings. The guitar strings I got were not up to par in terms of sound quality and were poorly packaged. The instrument accessories I bought, like the capos, were also not sturdy and shattered after little use. Additionally, I thought their customer support was subpar. I contacted them and expressed my concerns, but got no answer. I was frustrated by the absence of follow-up and communication, which made me feel unheard and undervalued as a customer. Additionally, their shipping was erratic and sluggish. When my order finally did come, it was improperly packaged and some of the items were broken. Overall, I had a bad experience with the Dopro online shop, and I wouldn't suggest their gear to other musicians. Despite having a wide selection, they don't have good products or good customer support. I would advise looking elsewhere if you're seeking for high-quality instruments and accessories.

Pros
  • a helpful and responsive customer support team
Cons
  • It can be expensive to send internationally.