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Turkey, Ankara
1 Level
743 Review
51 Karma

Review on Taozun by Mark Bullock

Revainrating 1 out of 5

DIY enthusiasts' disappointing experience with the Taozun online store

I was eager to use Taozun's online shop for my most recent home improvement project because I love doing it myself. My experience, however, was by no means positive. Despite their claims to offer a huge assortment of high-quality tools and hardware, I found the website to be confusing and uninteresting. The tools I bought broke easily and did not work as they were supposed to, and the bathroom hardware I got was old and of poor quality. I tried to return these products, but the customer service was unhelpful and unresponsive. I can't recommend Taozun's online store to other DIY enthusiasts because I respect high-quality products and dependable customer service. In the future, I'll do commerce somewhere else.

Pros
  • Prompt and dependable delivery
Cons
  • It's possible that some of our products will have greater prices than those of our rivals.