The ease of use, how it can be downloaded from anywhere at any time for employees who need immediate access is amazing! There isn't much I dislike about this program but what there is could not have been easily avoided by me or my staff with their experience level - they are very knowledgeable and easy going people too!! Great product all around and will continue using until we find something else that meets our needs better.
It allows us to train new hires quickly without having them physically come into one location which helps keep the turnover down.