It has worked flawlessly so far when using it at work! I have no complaints other than what i've mentioned below about needing extra training if you're new but once trained its great!! We are currently working from home doing our jobs while being self isolated due to COVID19 pandemic. This program helps us keep up productivity by allowing me (an administrator) access remotely without having my feet tapping away every second of time available - we can now focus solely where needed during each day/weekend etc..