We really enjoy that we can have one system for all of our customer service needs - it integrates seamlessly into other parts like lead management/quoting etc! I dislike having so many different accounts (I'm only an admin) but they're working hard at integrating everything together now which is great news!! The fact you've created "one-stop shop" software helps us manage multiple projects across various departments within NUS without needing extra staff or resources outside what's needed already by each department doing their own thing separately before this came online :) Great improvement over using separate applications as well because everyone just has access via 1 login rather than 2+ logins per person who wants things done here I like the fact that it is very easy to use. It works well with Slack and Salesforce. I like that it integrates with Slack. I also like that it is very easy to use. I have not found anything I dislike about Centro. I would highly recommend Centro to anyone looking for a tool to ease the pain of integrating Slack with Salesforce. We have been able to integrate Slack with Salesforce and it has been a great help.