The customer service is fantastic! I have never had an issue with them in over 6 years that we’ve been using their services for my small business printing needs (which are quite frequent). They do everything from setup to delivery; but they don't charge me extra if something gets accidentally lost or damaged during shipping - which isn' t always covered by other companies out there like this one -- so it's nice not having those surprises when you need your documents right away!! We're also able pick up our print jobs at work once each month instead of waiting until after hours just because someone has time off/isn't working yet etc.. This allows us more flexibility overall since no matter what day comes around people show some sorta interest in getting things done now rather than later--and usually end-of week rush will be much.