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Tajikistan, Dushanbe
1 Level
706 Review
60 Karma

Review on Dazzfond by Saber Spencer

Revainrating 1 out of 5

Review: My Recent Experience with Dazzfond's Customer Service Has Left Me Feeling Extremely Frustrated and Disappointed Although Dazzfond may offer reasonably priced and fashionable choices for bedding, my recent experience with their customer service has left me feeling extremely frustrated and disappointed.

After placing an order for a duvet cover set, I was sent an email confirming the transaction and informing me that my purchase would be shipped between three and five business days after the transaction was completed. However, after waiting a week and hearing nothing new about the status of my order, I decided to get in touch with Dazzfond's customer service staff in order to get some help. My interaction with their customer service staff was, unfortunately, of the lowest possible quality. I had to wait on hold for a considerable amount of time before I could speak with a representative, who was ineffective and didn't seem interested in addressing my concerns. I had to wait on hold for a considerable amount of time. Even after making a number of attempts to get in touch with the business, I was never able to get a definitive response from anyone regarding the timing of the shipment of my order. In the end, I was forced to cancel my transaction and look for another business from which to make a purchase. My purchasing experience was ultimately ruined by Dazzfond's lackluster customer service, which also left me with a negative impression of the company as a whole. While Dazzfond may offer reasonably priced options for bedding, I would not recommend their products.

Pros
  • Shipping and dispatch that is both speedy and dependable.
Cons
  • lack of openness in the merchandise sourcing process.