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Greece, Athens
1 Level
717 Review
71 Karma

Review on EUODIA by Tony Battaglia

Revainrating 2 out of 5

A Narrative of Disappointment and Frustration centered on EUODIA's Broken Promise

My expectations for EUODIA were extremely lofty. Their web store advertised chic necessities for the house and kitchen, high-quality goods, and outstanding assistance to customers. However, my interactions with them did not live up to the claims that they made. I placed an order for a set of their kitchenware in the hopes of giving my kitchen a more fashionable and functional appearance. However, when they were delivered, they were extremely fragile and of poor construction. Even dents and blemishes could be found on some of them. I was upset, but I remained hopeful that their customer support team would be able to assist us in some way. That did not turn out to be the situation, unfortunately. When I contacted them about the quality of the products, they responded slowly and were not helpful in answering my questions. They did not offer a solution to the problem or any form of reimbursement for the faulty utensils. It was abundantly obvious that the company's customer service team was not providing the exceptional service that had been advertised. To make matters even more difficult, when I attempted to return the malfunctioning products, I discovered that their return policy was difficult to understand and complicated. It took me several days to figure out how to return the goods, and even after I did so, it took several weeks for me to get a refund for my trouble. My time spent with EUODIA ultimately turned out to be a lesson in both dissatisfaction and annoyance. Their guarantee of high-quality goods and superior assistance for customers was not kept, and as a result, I was left with a sense of betrayal. Anyone who is searching for a dependable and trustworthy online home and kitchen store should not go with EUODIA in my opinion.

Pros
  • Returns are simple and trouble-free.
Cons
  • Empty