The software is easy to use with no training needed for new users (aside from basic programming). I love that you can access my data easily through Microsoft Excel without needing an expensive third-party tool like Filemaker Pro or Fileworks. It's important in business workflows because it allows us to keep track of who did what when while helping us avoid errors. There are other free options out there but none as good as this one! Nothing really bad here! Just try some free trial versions before committing to buy so you know how well they fit your needs. We're solving time tracking and task management problems.