Calls9 is very user friendly! The platform is easy to understand and use for clients and the customer support service is unparalleled! I truly appreciate their fast response times and knowledge of their product, Calls9 helps us stay organized and keeps clients happy. Our biggest challenge is to gather the correct knowledge in a timely manner for all our clients and they solve that problem with Calls9. We love Calls9! All our clients love Calls9. Thanks to Calls9, all our clients get the best service and best results in a timely manner! We would highly recommend Calls9 to anyone! Calls9 has helped us with creating detailed plans and detailed proposals, in a short amount of time. In addition, Calls9 helps with the follow-ups and the communication with all of our clients. I like how simple it was to set up, plus there are some really nice features included (like notifications) and you don't need an IT department backing your project! The price tag might seem high (especially when compared with other call center software), but if you're looking for something reliable, then this will fit your needs perfectly. We use calls 9 for customer service purposes - answering questions or taking orders through our toll free number.