The team was very responsive to our needs right from initial contact through support for implementation at home office location in India! Nothing as such but would like more training sessions available online or offline (video conferencing) if possible - we were not able train them properly during project initiation phase due too many requests pending approval by senior management members who are always busy elsewhere! We needed complete solution that could be leveraged across multiple business verticals within organization without much hassle/overhead which it has provided us till now!!