purchased over a year ago. Used regularly. Sound quality was as expected from Product Quality of the Week. The headband detached from the earpiece due to the plastic part at the junction (where the headband and earpiece connect) coming loose. Other products found. Bought a high end turtle beach which turned out to be a more expensive version of this headset. It held together better, but there are so many wires to make it work that it's awkward to use. I ended up buying USB headphones for calls and relying on the TV speakers for all other sounds. After all, the design only allows the headset to be used as an XBOX headset. Wouldn't buy it back (thrown away XBOX actually).