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Dominica, Roseau
1 Level
728 Review
46 Karma

Review on Ultimate Titanium KeySmart: A Must-Have Organizer for Men's Accessories by Mack Cruz

Revainrating 2 out of 5

Nice product idea - although it didn't work for me - had to revise the return policy

I don't mind spending a lot of money on something like a keychain if it has good potential to improve my life - but I'm frustrated with the return policy that requires a new idea product like this not to be opened. In my opinion, a manufacturer must have confidence in their product to know that it will meet most customers' expectations and accept returns if the customer finds that it does not meet their expectations. While I understand my obligation to read all of the fine print, I'm used to high quality products (like the $40 keychain) that offer quality customer support and a flexible return policy, so I really didn't think this to check all the details. I would caution potential buyers to read the fine print and make sure this keychain fits your needs before opening the package.

Pros
  • Comes with a satisfaction guarantee
Cons
  • May require periodic tightening or maintenance

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