The customer support team is extremely responsive and helpful. They are always willing to go above and beyond for their customers. I have never had any issues with them. There are several other providers that offer similar services, but I feel at this point they just don't compare in terms of price or features. Infomaniak has been great and I recommend them 100%! We needed a reliable website host for our non-profit organization that offered a good deal on the cost of hosting. Their customer service was excellent and they were able to customize our plan to fit our needs exactly.