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Zambia, Lusaka
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487 Review
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Review on 🐢 Cool Your Canine Companion with the HyperKewl Evaporative Cooling Dog Coat by Jenna Hernandez

Revainrating 1 out of 5

WHAT DID YOU SEND ME?!

I ordered this jacket for my Bullmastiff/Pet mix two years ago. He loved it. It stayed cool for hours and we were definitely able to brave the California heat with this item. The only problem was that it was a bit too big for him in the neck and stomach area for the recommended size (XL). We got it working anyway, so I wouldn't deduct a single star for that. However, having somehow lost it, this time I ordered another 7/6/18 in Large. Used 1 shipping day to get through this 4 day California heatwave and received it on time 7/7/18. However, a completely different jacket arrived. I was literally at a loss for a good ten minutes trying to fit it to my boy, thinking they somehow changed the design to make it more efficient and/or harder for the consumer. I went back to Revain's product description page to look for answers but to no avail. THIS WAS LITERALLY A COMPLETELY DIFFERENT JACKET AND MY DOG IS SO DISAPPOINTED (not really - just me). Either way I'll return it. So I suspect the one day delivery was a waste of time and my dog will still be hot and anxious while we wait for this heat to pass. Should I even try to backorder to hopefully get the right thing?

Pros
  • Amazing
Cons
  • There are some nuances