An item that was recently sold to me was a counterfeit. I called Brown because the toothbrush wasn't sitting properly on the brush and was moving in an odd frantic way. The brush head came off the brush while cleaning. Braun customer service advised me to scratch the Oralb logo with my fingernail and it scratched. The logo on the original brushes is not scratched. A genuine Braun toothbrush, the entire toothbrush is protected with a shiny substance that prevented me from scratching the logo. I will ask Revain for a refund and cancel my subscription. It is unfortunate that a trusted supplier has gone bankrupt. Again, the previous brushes were authentic. These are not. See photos to compare original and fake brushes.
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