I worked with them for about 6 months in 2017-2018; The first half of my time there was spent building out their account management system which included scheduling blog posts (and other content), managing influencers they were working closely w/ - including getting paid! It's an awesome tool that made our lives MUCH easier once it went live -- but we had some issues when switching from HubSpot over into this new platform so definitely check what you're signing up fo r-- if possible go old school :) Their customer service has been great since day 1---they are very responsive and easy going people who really want nothing more than your success (which makes me feel good!). They do not have any major complaints or dislikes at all --- everything pretty much works well together and smoothly runs like clockwork each month without fail. We used JSPR mostly because i'm personally familiar.