I contacted the seller by email and almost a month later still no reply. I bought 4 pairs of these sneakers. Firstly, I bought 2 pairs of toddlers 7 (twins), they were too big. So I put it off until later. I bought 2 more pairs for toddlers size 6. Fits perfectly. The problem arose when I wore them the second time. The twins are only 3 years old so we dress and undress them for them. They are not very active on the wall, so they are not rude with shoes. Well, the second time I tried to dress a child, the rubber part of the strap was torn in half. I have contacted the seller but still no response.
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