I like that it is very user friendly as well has all my needed features such as gps tracking which helps me keep track if there are any problems or issues along our route. The only thing i dislike about identified technology products was how they did not have an option where we could pay via credit card through their website but had no way around having them take payments at check out when doing business online unless using PayPal - But other than payment methods being difficult (which isn't hard) everything else works great! We used Identifed technologies before switching over from another provider who didn’t do anything special really except give us software after signing up/paying $99 per year just because everyone does now days..