Review on Earth Pak Waterproof Backpack with Easy Access Front Pocket & Cushioned Back Panel: 35L/55L, Heavy Duty Roll-Top Closure, IPX8 Waterproof Phone Case Included by George Hersey

Let me start by saying that you can have the best product in the world but if your customer service isn't there all bets are off. This is my fifth Eart Pak bag. I'm a dive instructor and also spend a lot of time on my sailboat so I need quality bags to keep my clothes and gear clean and dry. I have used other bags but the Earth Pak is the best I have ever owned. I had a little problem with one of the straps and told Scott, one of the founders of the company, about it. Not only did he apologize for the problem, but I received two more straps in the mail the next day! Another great product backed by great customer service!