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Justin Abreu photo
South Africa, Pretoria
1 Level
704 Review
35 Karma

Review on Malone WideTrak Large Kayak Canoe by Justin Abreu

Revainrating 5 out of 5

Cart and customer service - no complaints

The box arrived badly damaged by the USPS but luckily the cart was not damaged. However, parts were missing, most likely falling out of a large hole in the box. Fittings for connecting beds with a trolley and a couple of straps that the seller immediately sent (can I add separately because I didn't know everything that was missing until I assembled it). A wagon with berths in the outmost or widest position is perfect for my Mirage hobby tandem kayak. This is a very reliable car that I think will last for many seasons. Very happy with it and the responsiveness of the sellers to my problem with the missing parts. I sent them photos of the damaged box as soon as I received it, that is, after I first noticed that special equipment was missing. So all in all a very good kayak trolley - the hull bunks really help ensure a good fit without scratching or damaging the kayak. Now I can use a cart to tow a 75 pound kayak from the back of a truck to the lake shore without assistance. Thank you for this quality cart and great customer service!

Pros
  • Great for me
Cons
  • Definitely bad product