I like how easy it was to use, as well as being able to set up my own custom dashboard with all of our projects in one place! The only thing about this program we disliked at first were some features not working correctly when you try them out (such as using an Excel file).
However, after testing they seemed fine once again. We are now able to keep track of everything within 1 system instead of having multiple systems open or closed tabs/windows depending where each person works from. This has made things much easier because there isn't anything left un-done anymore since its just right here waiting us whenever needed!!