I liked that they were able to come up with a quote right away. They seemed very knowledgeable about their products compared to other companies we had used in the past. We did not have any issues with our service from them. It was great having someone to turn to when we needed help with our computer problems. Not much, but we never really expected anything else. This is just something I noticed. If you are looking for a provider that will help you out with all of your computer needs, this is the place! PCS helped us set up our website so that we could start collecting leads and also set up some email marketing to keep customers coming back.