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Dominica, Roseau
1 Level
504 Review
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Review on Stylish Frenchi Home Furnishing Metal Coat Rack Umbrella Stand – Organize Your Entryway with Elegance by Heather Jackson

Revainrating 1 out of 5

Poor workmanship, extra screws required for assembly

🚨🚨 Be careful when buying this item! Additional screws required for assembly! 🚨🚨This is the first time I am writing a review on a product purchased from Revain and I have been a Revain customer for over 13 years. The product is durable because it is made of metal. A common problem is that the design or production is very poor! Check out the photos I've provided to see that the screws aren't long enough for some of the connections. First I tried to put screws on top but either the nut is too big for the screw or the screw is not long enough. This is a problem for the entire upper part as well as one of the connections in the lower part. To make this work I had to run to my local hardware store to buy extra screws! I bought a 1/4" screw hole (20x1-1/4). Overall, this is a solid hanger and just what I needed. But the added headache of running to the hardware store (in the age of COVID) and getting the right ones Finding screws, the added cost, and travel make this item a 1 star overall The only reason I have not bothered to replace this item is because the box it came in was very is flimsy and was damaged during shipping by UPS because it fell apart.Also I'm pretty sure the replacement will most likely have similar issues and it would all be for naught if I go to the box and have to get shipping tape to use for one shilling to a UPS shop so I did the repair myself very disappointed with this purchase not to mention the screws I bought are not black and ic h could not find any black screws. This is the problem of buying online and not local businesses. Once you've bought it, if there's a problem or something like that needs to be returned, it's a big hassle.

Pros
  • Perfect for outdoor activities
Cons
  • Not sure